Dude Solutions incident

FacilityDude - Error when logging in for MST clients

Resolved after 3 hours 9 minutes, affecting MyFacilityDude, on March 23, 2026.

resolved Mar 23, 2026, 06:26 PM UTC

This issue has been resolved. Thank you for your patience. Please contact [email protected] if you have any questions.

Started
Mar 23, 2026, 03:16 PM UTC
Resolved
Mar 23, 2026, 06:26 PM UTC
Duration
3h 9m
Detected by Pingoru
Mar 23, 2026, 03:16 PM UTC

Affected components

MyFacilityDude

Update timeline

  1. investigating Mar 23, 2026, 03:16 PM UTC

    Our team is currently investigating an issue causing an error message in FacilityDude when logging into an application. The issue is impacting clients in the Mountain Standard Time (MST) zone. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.

  2. monitoring Mar 23, 2026, 03:46 PM UTC

    Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience! Please contact [email protected] if you have any questions.

  3. resolved Mar 23, 2026, 06:26 PM UTC

    This issue has been resolved. Thank you for your patience. Please contact [email protected] if you have any questions.

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