Dude Solutions incident

Errors within TheWorxHub

Resolved after 9 days 1 hour, affecting TheWorxHub - Senior Living USA and TheWorxHub - USA - Healthcare and 1 more, on June 16, 2026.

investigating Jun 16, 2026, 09:36 PM UTC

We are continuing to investigate error messages within TheWorxHub application. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.

Started
Jun 16, 2026, 02:55 PM UTC
Resolved
Jun 25, 2026, 04:12 PM UTC
Duration
9d 1h
Detected by Pingoru
Jun 16, 2026, 02:55 PM UTC

Affected components

TheWorxHub - Senior Living USATheWorxHub - USA - HealthcareTheWorxHub - Senior Living Canada

Update timeline

  1. investigating Jun 16, 2026, 02:55 PM UTC

    Our team is currently investigating reports of clients encountering errors within TheWorxHub. Our team is actively working to identify the root cause and implement a resolution. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.

  2. investigating Jun 16, 2026, 09:36 PM UTC

    We are continuing to investigate error messages within TheWorxHub application. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.

  3. resolved Jun 25, 2026, 04:12 PM UTC

    This incident has been resolved.

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