Resolved after 1 day 6 hours, affecting Asset Essentials US, on October 1, 2025.
This issue has been resolved. If further assistance is needed please reach out to Brightly Support: [email protected]
Affected components
Update timeline
- investigating Oct 01, 2025, 12:33 PM UTC
Our team is currently investigating an intermittent issue impacting access to Asset Essentials. In the meantime, clearing your browser cache for all time should resolve the issue. We apologize for the inconvenience and appreciate your patience.
- investigating Oct 01, 2025, 02:02 PM UTC
Our team continues to investigate an intermittent issue impacting access to Asset Essentials. Please attempt to clear cache and cookies for "all time" to resolve login errors. We apologize for the inconvenience and appreciate your patience.
- investigating Oct 02, 2025, 12:47 PM UTC
We have received reports of intermittent errors when logging into Asset Essentials. Please clear cache and cookies for "all time" to resolve this issue. We apologize for the inconvenience and appreciate your patience.
- resolved Oct 02, 2025, 06:48 PM UTC
This issue has been resolved. If further assistance is needed please reach out to Brightly Support: [email protected]
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