Dude Solutions incident
Event Manager - Billing & Contact Information Issue
Resolved after 3 days 18 hours, affecting Event Manager, on October 3, 2025.
We have identified an issue with the Contact and Billing information in Event Manager. Until this issue is resolved, we recommend avoiding edits to existing events unless absolutely necessary. This will help prevent incorrect information from being populated on events. If you do edit an existing event, please check the Contact and Billing information on the invoice and/or public calendar, and ensure the event you are editing in Event Manager is showing accurate information before saving the event.
Affected components
Update timeline
- identified Oct 03, 2025, 05:59 PM UTC
We have identified an issue with the Contact and Billing information in Event Manager. Until this issue is resolved, we recommend avoiding edits to existing events unless absolutely necessary. This will help prevent incorrect information from being populated on events. If you do edit an existing event, please check the Contact and Billing information on the invoice and/or public calendar, and ensure the event you are editing in Event Manager is showing accurate information before saving the event.
- resolved Oct 07, 2025, 12:26 PM UTC
This incident has been resolved.
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