DroneDeploy incident

Intermittent availability issues due to global Cloudflare incident

Resolved after 6 hours 38 minutes, affecting Map Processing and Web Server and 1 more, on November 18, 2025.

resolved Nov 18, 2025, 06:59 PM UTC

Between 3:38AM and 6:30AM Pacific Time (11:38 and 14:30 UTC) some users may have experienced intermittent issues accessing a variety of DroneDeploy's apps and services due to the Global Cloudflare service incident. Cloudflare has declared the incident over and all services are confirmed stable.

Other major vendors with incidents that started within 30 minutes of this one

Started
Nov 18, 2025, 12:20 PM UTC
Resolved
Nov 18, 2025, 06:59 PM UTC
Duration
6h 38m
Detected by Pingoru
Nov 18, 2025, 12:20 PM UTC

Affected components

Map ProcessingWeb ServerAPIsExportsUploadsWeb ApplicationFlight AppGround AppDock AutomationDroneDeploy.com

Update timeline

  1. investigating Nov 18, 2025, 12:20 PM UTC

    Some users may be experiencing intermittent issues accessing a variety of DroneDeploy's apps and services due to the Global Cloudflare service incident. Our Engineering team is closely monitoring the situation and looking for opportunities to mitigate impact when possible. We appreciate your patience. https://www.cloudflarestatus.com/

  2. identified Nov 18, 2025, 02:25 PM UTC

    Our Engineering team is continuing to monitor the status of the Cloudflare incident. In the meantime, users may continue to experience intermittent issues accessing DroneDeploy apps and services. Thank you for your patience.

  3. monitoring Nov 18, 2025, 04:04 PM UTC

    At this time, systems have stabilized and all DroneDeploy apps are services are operational. DroneDeploy Engineering is continuing to monitor closely for any follow-on impacts and will provide further updates as appropriate.

  4. resolved Nov 18, 2025, 06:59 PM UTC

    Between 3:38AM and 6:30AM Pacific Time (11:38 and 14:30 UTC) some users may have experienced intermittent issues accessing a variety of DroneDeploy's apps and services due to the Global Cloudflare service incident. Cloudflare has declared the incident over and all services are confirmed stable.

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