Is DroneDeploy down?

Last checked 2m ago
Current status
DroneDeploy is up

No incidents right now.

Official status page: https://status.dronedeploy.com · Polled every 5 minutes · 26 components tracked

DroneDeploy is operational right now. Last checked 2m ago; the most recent incident resolved 16 min ago.

Real-time DroneDeploy status, recent outages, and incident history — pulled directly from DroneDeploy's official status page at https://status.dronedeploy.com every 5 minutes. Pingoru tracks 26 DroneDeploy services and has captured 10 incidents in the last 90 days (97.20% uptime). Get email, Slack, Discord, or webhook alerts the moment DroneDeploy reports a new incident — free for 5 monitors, no credit card.

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DroneDeploy uptime 97.20% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 14m
    Started Sep 28, 2026, 05:17 PM UTC · Resolved Sep 28, 2026, 06:32 PM UTC
    Uploads
    Timeline · 3 updates
    • investigating · Sep 28, 2026, 05:17 PM UTC

      We are aware of an issue where exterior overlay uploads appear stuck in a waiting for upload and alignment status. Our engineering team is currently investigating.

    • identified · Sep 28, 2026, 05:22 PM UTC

      The issue has been identified and our Engineering team is working on implementing a fix.

    • resolved · Sep 28, 2026, 06:32 PM UTC

      Between 8:13 AM Pacific Time (15:13 UTC) on September 25 and 11:25 AM Pacific Time (18:25 UTC) on September 28, some users experienced an issue where exterior overlays became stuck in a "Waiting for Upload and Alignment" state. Engineering implemented a fix, and we do not expect further impact. Affected overlays will need to be re-uploaded.

    Latest: Between 8:13 AM Pacific Time (15:13 UTC) on September 25 and 11:25 AM Pacific Time (18:25 UTC) on September 28, some users experienced an issue where exterior overlays became stuck…

  2. Resolved 1d 9h
    Started Sep 25, 2026, 04:27 PM UTC · Resolved Sep 27, 2026, 01:46 AM UTC
    Dock Automation
    Timeline · 4 updates
    • investigating · Sep 25, 2026, 04:27 PM UTC

      We are currently investigating a delay in maps generated from dock drones.

    • identified · Sep 25, 2026, 05:27 PM UTC

      The issue has been identified and our team continues to work on a resolution.

    • monitoring · Sep 25, 2026, 08:02 PM UTC

      A temporary fix has been put in place, and affected maps are being identified and reprocessed. Our team will continue to monitor until a full resolution has been achieved.

    • resolved · Sep 27, 2026, 01:46 AM UTC

      Between 7:45am Pacific Time on 9/22 and 4:54pm Pacific Time on 9/25, some users may have experienced delays in map processing for flights from Dock drones and RC (remote controller) uploads submitted through the background uploader. We identified the issue, applied a fix, and reprocessed all affected maps. We don't expect further impact.

    Latest: Between 7:45am Pacific Time on 9/22 and 4:54pm Pacific Time on 9/25, some users may have experienced delays in map processing for flights from Dock drones and RC (remote controller…

  3. Resolved 1h 17m
    Started Sep 23, 2026, 03:24 PM UTC · Resolved Sep 23, 2026, 04:41 PM UTC
    Dock Automation
    Timeline · 3 updates
    • investigating · Sep 23, 2026, 03:24 PM UTC

      We are aware that some customers' docks are offline. Our team is currently investigating.

    • identified · Sep 23, 2026, 03:42 PM UTC

      We have identified the issue and are working on restarting impacted Dock connections.

    • resolved · Sep 23, 2026, 04:41 PM UTC

      Between 7:23AM and 8:56AM Pacific Time some users may have experienced an issue with Dock connections. Our Engineering team implemented a patch to restore connection, and continued to monitor stability until the connection issue was confirmed resolved. We expect no further impact.

    Latest: Between 7:23AM and 8:56AM Pacific Time some users may have experienced an issue with Dock connections. Our Engineering team implemented a patch to restore connection, and continued…

  4. Resolved 2h 14m
    Started Sep 14, 2026, 09:55 PM UTC · Resolved Sep 15, 2026, 12:09 AM UTC
    Support: Live Chat/Phone/Tickets
    Timeline · 2 updates
    • investigating · Sep 14, 2026, 09:55 PM UTC

      Due to an outage with a 3rd party provider, the Enterprise Support phone line is currently unavailable. To contact Support, please email [email protected]. We will provide updates as they arise and appreciate your patience.

    • resolved · Sep 15, 2026, 12:09 AM UTC

      We have received word from our 3rd party provider that our Enterprise Support phone line is now working as expected.

    Latest: We have received word from our 3rd party provider that our Enterprise Support phone line is now working as expected.

  5. Resolved —
    Started Aug 26, 2026, 09:12 PM UTC · Resolved Aug 25, 2026, 01:30 PM UTC
    Timeline · 1 update
    • resolved · Aug 26, 2026, 09:12 PM UTC

      Between 2026-08-24 00:51 UTC (Aug 23, 4:51 PM PT) and 2026-08-25 13:20 UTC (Aug 25, 6:20 AM PDT) some users may have experienced failures with local uploading or processing of BIM files. Engineering has corrected the issue and no further impact is expected.

    Latest: Between 2026-08-24 00:51 UTC (Aug 23, 4:51 PM PT) and 2026-08-25 13:20 UTC (Aug 25, 6:20 AM PDT) some users may have experienced failures with local uploading or processing of BIM …

See the full DroneDeploy outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse DroneDeploy outage history →

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Outage history

Past 90 days · 10 incidents View full outage history →