Is DroneDeploy down?
Last checked 2m agoNo incidents right now.
DroneDeploy is operational right now. Last checked 2m ago; the most recent incident resolved 16 min ago.
Real-time DroneDeploy status, recent outages, and incident history — pulled directly from DroneDeploy's official status page at https://status.dronedeploy.com every 5 minutes. Pingoru tracks 26 DroneDeploy services and has captured 10 incidents in the last 90 days (97.20% uptime). Get email, Slack, Discord, or webhook alerts the moment DroneDeploy reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Uploads
Timeline · 3 updates
- investigating · Sep 28, 2026, 05:17 PM UTC
We are aware of an issue where exterior overlay uploads appear stuck in a waiting for upload and alignment status. Our engineering team is currently investigating.
- identified · Sep 28, 2026, 05:22 PM UTC
The issue has been identified and our Engineering team is working on implementing a fix.
- resolved · Sep 28, 2026, 06:32 PM UTC
Between 8:13 AM Pacific Time (15:13 UTC) on September 25 and 11:25 AM Pacific Time (18:25 UTC) on September 28, some users experienced an issue where exterior overlays became stuck in a "Waiting for Upload and Alignment" state. Engineering implemented a fix, and we do not expect further impact. Affected overlays will need to be re-uploaded.
Latest: Between 8:13 AM Pacific Time (15:13 UTC) on September 25 and 11:25 AM Pacific Time (18:25 UTC) on September 28, some users experienced an issue where exterior overlays became stuck…
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- Dock Automation
Timeline · 4 updates
- investigating · Sep 25, 2026, 04:27 PM UTC
We are currently investigating a delay in maps generated from dock drones.
- identified · Sep 25, 2026, 05:27 PM UTC
The issue has been identified and our team continues to work on a resolution.
- monitoring · Sep 25, 2026, 08:02 PM UTC
A temporary fix has been put in place, and affected maps are being identified and reprocessed. Our team will continue to monitor until a full resolution has been achieved.
- resolved · Sep 27, 2026, 01:46 AM UTC
Between 7:45am Pacific Time on 9/22 and 4:54pm Pacific Time on 9/25, some users may have experienced delays in map processing for flights from Dock drones and RC (remote controller) uploads submitted through the background uploader. We identified the issue, applied a fix, and reprocessed all affected maps. We don't expect further impact.
Latest: Between 7:45am Pacific Time on 9/22 and 4:54pm Pacific Time on 9/25, some users may have experienced delays in map processing for flights from Dock drones and RC (remote controller…
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- Dock Automation
Timeline · 3 updates
- investigating · Sep 23, 2026, 03:24 PM UTC
We are aware that some customers' docks are offline. Our team is currently investigating.
- identified · Sep 23, 2026, 03:42 PM UTC
We have identified the issue and are working on restarting impacted Dock connections.
- resolved · Sep 23, 2026, 04:41 PM UTC
Between 7:23AM and 8:56AM Pacific Time some users may have experienced an issue with Dock connections. Our Engineering team implemented a patch to restore connection, and continued to monitor stability until the connection issue was confirmed resolved. We expect no further impact.
Latest: Between 7:23AM and 8:56AM Pacific Time some users may have experienced an issue with Dock connections. Our Engineering team implemented a patch to restore connection, and continued…
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- Support: Live Chat/Phone/Tickets
Timeline · 2 updates
- investigating · Sep 14, 2026, 09:55 PM UTC
Due to an outage with a 3rd party provider, the Enterprise Support phone line is currently unavailable. To contact Support, please email [email protected]. We will provide updates as they arise and appreciate your patience.
- resolved · Sep 15, 2026, 12:09 AM UTC
We have received word from our 3rd party provider that our Enterprise Support phone line is now working as expected.
Latest: We have received word from our 3rd party provider that our Enterprise Support phone line is now working as expected.
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Timeline · 1 update
- resolved · Aug 26, 2026, 09:12 PM UTC
Between 2026-08-24 00:51 UTC (Aug 23, 4:51 PM PT) and 2026-08-25 13:20 UTC (Aug 25, 6:20 AM PDT) some users may have experienced failures with local uploading or processing of BIM files. Engineering has corrected the issue and no further impact is expected.
Latest: Between 2026-08-24 00:51 UTC (Aug 23, 4:51 PM PT) and 2026-08-25 13:20 UTC (Aug 25, 6:20 AM PDT) some users may have experienced failures with local uploading or processing of BIM …
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See the full DroneDeploy outage history
5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse DroneDeploy outage history →Or sign up free to get alerts when DroneDeploy breaks · 10 free monitors · No credit card
- Started Sep 28, 2026, 05:17 PM UTC · Resolved Sep 28, 2026, 06:32 PM UTC · 1h 14m
- Delays in dock media processing ResolvedStarted Sep 25, 2026, 04:27 PM UTC · Resolved Sep 27, 2026, 01:46 AM UTC · 1d 9h
- Some docks offline ResolvedStarted Sep 23, 2026, 03:24 PM UTC · Resolved Sep 23, 2026, 04:41 PM UTC · 1h 17m
- Enterprise Phone Support Unavailable ResolvedStarted Sep 14, 2026, 09:55 PM UTC · Resolved Sep 15, 2026, 12:09 AM UTC · 2h 14m
- BIM upload and processing failures ResolvedStarted Aug 26, 2026, 09:12 PM UTC · Resolved Aug 25, 2026, 01:30 PM UTC · —
- Started Aug 24, 2026, 03:21 PM UTC · Resolved Aug 24, 2026, 06:30 PM UTC · 3h 8m
- Safety AI Reports failing ResolvedStarted Aug 07, 2026, 04:23 PM UTC · Resolved Aug 07, 2026, 09:21 PM UTC · 4h 57m
- Started Jul 30, 2026, 07:55 PM UTC · Resolved Jul 30, 2026, 10:18 PM UTC · 2h 22m