DocuSign incident
Some customers may experience login failures (DIRCA-3272)
Resolved after 28 minutes, affecting DEMO S1, on November 3, 2025.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced login failures from 2025-11-03 21:56 PM UTC until 2025-11-03 23:00 PM UTC.
Affected components
Update timeline
- investigating Nov 03, 2025, 10:37 PM UTC
We are currently investigating this issue.
- identified Nov 03, 2025, 10:46 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 03, 2025, 11:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 03, 2025, 11:06 PM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced login failures from 2025-11-03 21:56 PM UTC until 2025-11-03 23:00 PM UTC.
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