DocuSign incident
Errors for templates, reports, envelope preparation and other features (Incident 6034)
Minor Vendor's status page →
Resolved after 2 hours 27 minutes, affecting eSignature (AU), on October 21, 2026.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Affected components
eSignature (AU)
Update timeline
- investigating Oct 21, 2026, 02:31 AM UTC
We are actively investigating this issue.
- investigating Oct 21, 2026, 03:08 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 21, 2026, 04:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 21, 2026, 04:59 AM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
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