DocuSign incident
Errors for templates, reports, envelope preparation and other features (Incident 5994)
DocuSign experienced a minor incident on October 16, 2026 affecting eSignature (AU), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
eSignature (AU)
Update timeline
- resolved Oct 16, 2026, 07:13 AM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have seen errors when using and managing templates, reports, envelope preparation and other features from 2026-10-16 06:08 AM UTC until 2026-10-16 06:33 AM UTC.