DocuSign incident
Some customers may experience workflow failures (DIRCA-3737)
Resolved after 40 minutes, affecting NA11 and NA21 and 1 more, on November 6, 2025.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced workflow failures from 2025-11-06 00:00 AM UTC until 2025-11-06 02:03 AM UTC.
Affected components
Update timeline
- investigating Nov 06, 2025, 01:27 AM UTC
We are currently investigating this issue.
- identified Nov 06, 2025, 01:37 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 06, 2025, 01:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 06, 2025, 02:07 AM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced workflow failures from 2025-11-06 00:00 AM UTC until 2025-11-06 02:03 AM UTC.
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