DocuSign incident
Some customers may be unable to switch accounts within the eSign web application or switch to CLM from the eSign web application (DIRCA-3739)
Minor Vendor's status page →
Resolved after 3 hours 34 minutes, affecting NA4 and EU, on November 6, 2025.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Affected components
NA4EU
Update timeline
- investigating Nov 06, 2025, 11:36 AM UTC
We are currently investigating the issue
- monitoring Nov 06, 2025, 02:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 06, 2025, 03:10 PM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
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