DocuSign incident
Users may see an error when uploading a workflow in Maestro (DIRCA-4229)
Resolved after 48 minutes, affecting eSignature (AU) and eSignature (CA) and 1 more, on January 29, 2026.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced an error when uploading a workflow in Maestro from 2026-01-29 04:06 PM UTC until 2026-01-29 05:00 PM UTC.
Affected components
Update timeline
- investigating Jan 29, 2026, 04:34 PM UTC
We are currently investigating the issue.
- investigating Jan 29, 2026, 04:42 PM UTC
We are continuing to investigate this issue.
- identified Jan 29, 2026, 05:05 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 29, 2026, 05:05 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 29, 2026, 05:22 PM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced an error when uploading a workflow in Maestro from 2026-01-29 04:06 PM UTC until 2026-01-29 05:00 PM UTC.
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