Resolved after 33 minutes, affecting CLM (EU11) and CLM (EU21) and 1 more, on February 3, 2026.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced degradation from 2026-02-02 11:04 PM UTC until 2026-02-03 05:42 AM UTC.
Affected components
Update timeline
- investigating Feb 03, 2026, 01:06 AM UTC
We are currently investigating this issue.
- identified Feb 03, 2026, 01:12 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 03, 2026, 01:23 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 03, 2026, 01:28 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 03, 2026, 01:40 AM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced degradation from 2026-02-02 11:04 PM UTC until 2026-02-03 05:42 AM UTC.
Your product runs on more than DocuSign
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services