DocuSign incident
Users may experience slowness and failures during content uploads and downloads (Incident 4352)
Resolved after 52 minutes, affecting CLM (EU21), on February 16, 2026.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-02-16 07:52 PM UTC until 2026-02-16 10:31 PM UTC.
Affected components
Update timeline
- investigating Feb 16, 2026, 09:26 PM UTC
We are currently investigating this issue.
- identified Feb 16, 2026, 09:50 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 16, 2026, 10:19 PM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-02-16 07:52 PM UTC until 2026-02-16 10:31 PM UTC.
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