DocuSign incident
Some customers may experience errors with Sending and Signing (Incident 5252)
Resolved after 11 minutes, affecting eSignature (CA), on June 30, 2026.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced errors with Sending and Signing from 2026-06-29 11:50 PM UTC to 2026-06-30 12:26 AM UTC.
Affected components
Update timeline
- investigating Jun 30, 2026, 12:25 AM UTC
We are actively investigating this issue.
- identified Jun 30, 2026, 12:26 AM UTC
We have identified the issue and a fix is being implemented.
- resolved Jun 30, 2026, 12:37 AM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced errors with Sending and Signing from 2026-06-29 11:50 PM UTC to 2026-06-30 12:26 AM UTC.
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