DocuSign incident
Customers may experience errors with Sending and Signing in NA3 (Incident 5247)
Resolved after 27 minutes, affecting eSignature (NA3), on June 29, 2026.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced errors with Sending and Signing in NA3 from 2026-06-29 09:00 PM UTC until 2026-06-29 09:15 PM UTC.
Affected components
Update timeline
- investigating Jun 29, 2026, 09:32 PM UTC
We are actively investigating this issue.
- investigating Jun 29, 2026, 09:34 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 29, 2026, 09:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 29, 2026, 10:00 PM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced errors with Sending and Signing in NA3 from 2026-06-29 09:00 PM UTC until 2026-06-29 09:15 PM UTC.
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