DocuSign incident
Intermittent issues with Reports and Search on S1 Prod (Incident 5233)
Resolved after 1 hour 49 minutes, affecting CLM (S1.US), on June 29, 2026.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-06-29 08:20 AM UTC until 2026-06-29 04:46 PM UTC.
Affected components
Update timeline
- investigating Jun 29, 2026, 03:39 PM UTC
We are currently investigating issues with both report and search on S1 prod. Engineering teams have been engaged and are actively triaging.
- investigating Jun 29, 2026, 04:10 PM UTC
We are continuing to investigate this issue.
- investigating Jun 29, 2026, 04:47 PM UTC
We continue to investigate the issue and additional resources have been engaged.
- monitoring Jun 29, 2026, 05:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 29, 2026, 05:29 PM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-06-29 08:20 AM UTC until 2026-06-29 04:46 PM UTC.
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