DocuSign incident
Salesforce for Gen customers may be unable to generate documents (Incident 5132)
Resolved after 3 hours 57 minutes, affecting CLM (S1.US) and CLM (S2.US), on June 17, 2026.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced issues from 2026-06-17 07:03 PM UTC until 2026-06-17 11:27 PM UTC.
Affected components
Update timeline
- investigating Jun 17, 2026, 07:28 PM UTC
We are actively investigating this issue.
- monitoring Jun 17, 2026, 08:41 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 17, 2026, 10:58 PM UTC
We continue to monitor the environment to ensure stability.
- resolved Jun 17, 2026, 11:26 PM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced issues from 2026-06-17 07:03 PM UTC until 2026-06-17 11:27 PM UTC.
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