DocuSign incident
Customers may experience intermittent latency (Incident 5118)
Resolved after 8 hours 41 minutes, affecting CLM (UAT NA11), on June 16, 2026.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced issues from 2026-06-16 03:00 AM UTC until 2026-06-16 05:26 PM UTC.
Affected components
Update timeline
- investigating Jun 16, 2026, 08:37 AM UTC
We are actively investigating this issue.
- investigating Jun 16, 2026, 10:34 AM UTC
We are continuing to investigate this issue.
- investigating Jun 16, 2026, 03:20 PM UTC
We continue to investigate the issue. Performance has improved but the issue is still under investigation.
- resolved Jun 16, 2026, 05:18 PM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
- resolved Jun 16, 2026, 05:24 PM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced issues from 2026-06-16 03:00 AM UTC until 2026-06-16 05:26 PM UTC.
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