DocuSign incident
Users may experience performance latency when utilizing document conversion (Incident 5085)
Resolved after 1 hour 4 minutes, affecting eSignature (AU) and eSignature (CA) and 1 more, on June 15, 2026.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced issues from 2026-06-12 01:15 AM UTC until 2026-06-15 06:30 PM UTC.
Affected components
Update timeline
- identified Jun 15, 2026, 05:24 PM UTC
We are have identified the root cause and we are implementing a fix.
- resolved Jun 15, 2026, 06:29 PM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced issues from 2026-06-12 01:15 AM UTC until 2026-06-15 06:30 PM UTC.
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