DocuSign incident

Email notifications sent from custom domains were delayed (Incident 5106)

Resolved after 50 minutes, affecting eSignature (DEMO) and CLM (DEMO S1) and 1 more, on June 15, 2026.

resolved Jun 15, 2026, 02:51 PM UTC

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced issues from 2026-06-15 3:30 AM UTC until 2026-05-15 1:30 PM UTC.

Started
Jun 15, 2026, 02:00 PM UTC
Resolved
Jun 15, 2026, 02:51 PM UTC
Duration
50m
Detected by Pingoru
Jun 15, 2026, 02:00 PM UTC

Affected components

eSignature (DEMO)CLM (DEMO S1)CLM (UAT NA11)

Update timeline

  1. investigating Jun 15, 2026, 02:00 PM UTC

    We are actively investigating the issue.

  2. resolved Jun 15, 2026, 02:51 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced issues from 2026-06-15 3:30 AM UTC until 2026-05-15 1:30 PM UTC.

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