DocuSign incident

Users may encounter errors when attempting to process envelopes (Incident 5072)

Resolved after 2 hours 4 minutes, affecting eSignature (DEMO), on June 11, 2026.

resolved Jun 11, 2026, 09:50 PM UTC

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-06-11 06:12 PM UTC until 2026-06-11 09:28 PM UTC.

Started
Jun 11, 2026, 07:45 PM UTC
Resolved
Jun 11, 2026, 09:50 PM UTC
Duration
2h 4m
Detected by Pingoru
Jun 11, 2026, 07:45 PM UTC

Affected components

eSignature (DEMO)

Update timeline

  1. investigating Jun 11, 2026, 07:45 PM UTC

    We are investigating this issue.

  2. resolved Jun 11, 2026, 09:50 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-06-11 06:12 PM UTC until 2026-06-11 09:28 PM UTC.

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