DocuSign incident
Some customers are seeing errors previewing and sending envelopes via Docusign App Launcher (Incident 4752)
Resolved after 26 minutes, on April 23, 2026.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers utilizing the Docusign App Launcher in Salesforce may have seen errors from 2026-04-23 04:40 PM UTC until 2026-04-23 08:35 PM UTC.
Update timeline
- investigating Apr 23, 2026, 08:14 PM UTC
We are currently investigating this issue.
- identified Apr 23, 2026, 08:27 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 23, 2026, 08:41 PM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers utilizing the Docusign App Launcher in Salesforce may have seen errors from 2026-04-23 04:40 PM UTC until 2026-04-23 08:35 PM UTC.
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