DocuSign incident
Customers may experience issues accessing PowerForms (Incident 4870)
Resolved after 22 minutes, affecting eSignature (AU) and eSignature (CA) and 1 more, on May 12, 2026.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced issues accessing PowerForms from 2026-05-12 06:10 PM UTC until 2026-05-12 07:59 PM UTC.
Affected components
Update timeline
- investigating May 12, 2026, 07:41 PM UTC
We are currently investigating this issue.
- resolved May 12, 2026, 08:03 PM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced issues accessing PowerForms from 2026-05-12 06:10 PM UTC until 2026-05-12 07:59 PM UTC.
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