Resolved after 1 hour 15 minutes, affecting eSignature (AU), on May 8, 2026.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-05-08 01:45 AM UTC until 03:09 AM UTC
Affected components
Update timeline
- investigating May 08, 2026, 02:09 AM UTC
We are currently investigating this issue.
- investigating May 08, 2026, 02:35 AM UTC
We are continuing to investigate this issue.
- monitoring May 08, 2026, 03:03 AM UTC
We have implemented a mitigation and are monitoring the results.
- resolved May 08, 2026, 03:24 AM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-05-08 01:45 AM UTC until 03:09 AM UTC
Your product runs on more than DocuSign
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services