DigiCert incident
Document Trust Manager (Netherlands and Switzerland instances) timeout
Minor Vendor's status page →
Resolved after 1 day 6 hours, affecting Content Trust Manager (Switzerland) and Content Trust Manager (Netherlands), on November 12, 2025.
All the affected customers confirmed that they are no more seeing timeouts during signing
Affected components
Content Trust Manager (Switzerland)Content Trust Manager (Netherlands)
Update timeline
- investigating Nov 12, 2025, 07:58 AM UTC
Document Signing applications using CSC endpoints are experiencing intermittent timeout during signing operations. We are investigating with cross-functional teams to identify the cause of the issue.
- monitoring Nov 12, 2025, 05:28 PM UTC
A fix has been implemented and the signings are completed successfully without any timeouts.
- resolved Nov 13, 2025, 02:29 PM UTC
All the affected customers confirmed that they are no more seeing timeouts during signing
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