DigiCert incident

DigiCert Alert - DigiCert Alert - Go>Sign Mobile App failures for Android users

Resolved after 6 days 22 hours, affecting Content Trust Manager (Switzerland) and Content Trust Manager (Netherlands), on October 1, 2026.

monitoring Oct 07, 2026, 06:13 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 01, 2026, 06:00 PM UTC
Resolved
Oct 08, 2026, 04:23 PM UTC
Duration
6d 22h
Detected by Pingoru
Oct 01, 2026, 06:00 PM UTC

Affected components

Content Trust Manager (Switzerland)Content Trust Manager (Netherlands)

Update timeline

  1. investigating Oct 01, 2026, 06:00 PM UTC

    We are investigating this issue with Ascertia for a resolution.

  2. monitoring Oct 05, 2026, 06:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Oct 06, 2026, 02:14 PM UTC

    We are aware of an ongoing issue related to the Go Sign Mobile application, which is required to approve qualified signatures. The fix which was applied on 5th Oct 2026 had to be reverted due to a subsequent error during signing. At present, Go>Sign mobile Android users encounter an error in their app during authorization. We continue to work with our 3rd party service provider to identify and resolve the issue at the earliest.

  4. monitoring Oct 07, 2026, 06:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 08, 2026, 04:23 PM UTC

    This incident has been resolved.

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