DigiCert incident

IOT UI on DC1 NL and CH instance are not accessible, while API access is working fine.

Resolved after 5 hours 4 minutes, affecting IoT Trust Manager (Switzerland) and IoT Trust Manager (Netherlands), on September 29, 2026.

monitoring Sep 29, 2026, 11:22 AM UTC

A Fix has been implemented and the UI access of IOT manager on both DC1 NL and CH instances are now accessible.

Started
Sep 29, 2026, 10:55 AM UTC
Resolved
Sep 29, 2026, 04:00 PM UTC
Duration
5h 4m
Detected by Pingoru
Sep 29, 2026, 10:55 AM UTC

Affected components

IoT Trust Manager (Switzerland)IoT Trust Manager (Netherlands)

Update timeline

  1. identified Sep 29, 2026, 10:55 AM UTC

    We have identified an issue with the UI access of IOT manager on both DC1 NL and CH instances and are working with the Engineering team to fix the same ASAP

  2. monitoring Sep 29, 2026, 11:22 AM UTC

    A Fix has been implemented and the UI access of IOT manager on both DC1 NL and CH instances are now accessible.

  3. resolved Sep 29, 2026, 04:00 PM UTC

    The issue has been resolved

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