Resolved after 3 hours 43 minutes, affecting Content Trust Manager (Switzerland) and Content Trust Manager (Netherlands), on September 28, 2026.
We are aware of an ongoing issue related to the Go Sign Mobile application, which is required to approve qualified signatures. After a recent update of the Go Sign Mobile application users have been logged out of the application and need to re-register. Please contact your administrator or DigiCert One Support at [email protected] if you are affected by this issue in order to get assistance with the re-registration. We are actively working to get this issue resolved.
Affected components
Update timeline
- identified Sep 28, 2026, 02:39 PM UTC
We are aware of an ongoing issue related to the Go Sign Mobile application, which is required to approve qualified signatures. After a recent update of the Go Sign Mobile application users have been logged out of the application and need to re-register. Please contact your administrator or DigiCert One Support at [email protected] if you are affected by this issue in order to get assistance with the re-registration. We are actively working to get this issue resolved.
- resolved Sep 28, 2026, 06:22 PM UTC
This incident has been resolved.
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