Resolved after 5 hours 7 minutes, affecting DigiCert ONE Console (Global) and Account Manager (Global) and 1 more, on April 23, 2026.
The incident has been resolved and response time has been consistently good in the DC1 US Prod instance for all the managers.
Affected components
Update timeline
- investigating Apr 23, 2026, 06:52 AM UTC
We have currently identified an issue with DC1 US Prod instance due to which customers may experience slow response time with one or more managers. We are working with Engineering team to fix the issue.
- monitoring Apr 23, 2026, 07:19 AM UTC
We have fixed the issue and response time of all the managers in the DC1 US instance are good. We are monitoring the performance.
- resolved Apr 23, 2026, 11:59 AM UTC
The incident has been resolved and response time has been consistently good in the DC1 US Prod instance for all the managers.
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