DigiCert incident
DC1 NL Prod instance - Connectivity issues on the secondary network between DTM and DSE
Resolved after 5 hours 27 minutes, affecting Content Trust Manager (Netherlands), on May 19, 2026.
We have fixed the issue with our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance and we are monitoring the performance.
Affected components
Update timeline
- investigating May 19, 2026, 12:46 PM UTC
We have identified a connectivity issue with one of our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance. While most of the signing traffic is served through our primary network, customers using DTM with DSE may face issues during signing. We are currently investigating the underlying cause and working with cross-functional teams to resolve the issue.
- monitoring May 19, 2026, 01:30 PM UTC
We have fixed the issue with our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance and we are monitoring the performance.
- resolved May 19, 2026, 06:13 PM UTC
The issue has been resolved.
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