DigiCert incident

DC1 NL instance STM Prod Customers encountering 500 errors while signing

Resolved after 7 hours 8 minutes, affecting Software Trust Manager (Netherlands), on May 11, 2026.

monitoring May 11, 2026, 08:02 AM UTC

We have fixed the issue with backend services of DC1 Software Trust Manager of NL Prod instance and are monitoring the performance.

Started: May 11, 2026, 07:44 AM UTC
Resolved: May 11, 2026, 02:52 PM UTC
Duration: 7h 8m
Detected by Pingoru: May 11, 2026, 07:44 AM UTC

Affected components

Software Trust Manager (Netherlands)

Update timeline

identified May 11, 2026, 07:44 AM UTC

We have identified an issue with one of our backend services of DC1 Software Trust Manager of NL Prod instance and are troubleshooting the same with cross-functional teams.
monitoring May 11, 2026, 08:02 AM UTC

We have fixed the issue with backend services of DC1 Software Trust Manager of NL Prod instance and are monitoring the performance.
resolved May 11, 2026, 02:52 PM UTC

The incident has been resolved.

Your product runs on more than DigiCert

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.