DigiCert incident
DigiCert Alert - Chat & Email Third-Party Service Issue
Resolved after 12 hours 33 minutes, affecting Live Chat Support and DigiCert Support Email System, on September 16, 2026.
We are currently experiencing a technical issue affecting our chat and email support channels. Our third-party service provider is actively working to resolve the issue as quickly as possible. While we work to restore normal service, you can also contact us through: Telephone: Call us Chat: Chat with us Email: Message us Please note that responses through chat and email may be delayed while we work to resolve this issue. We apologize for any inconvenience and appreciate your patience. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert 現在、 chats and emails via 3rd party service provider はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
Affected components
Update timeline
- investigating Sep 16, 2026, 09:40 AM UTC
We are currently experiencing a technical issue affecting our chat and email support channels. Our third-party service provider is actively working to resolve the issue as quickly as possible. While we work to restore normal service, you can also contact us through: Telephone: Call us Chat: Chat with us Email: Message us Please note that responses through chat and email may be delayed while we work to resolve this issue. We apologize for any inconvenience and appreciate your patience. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert 現在、 chats and emails via 3rd party service provider はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
- resolved Sep 16, 2026, 10:14 PM UTC
This incident has been resolved.
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