Resolved after 10 hours 27 minutes, affecting US and EU, on August 18, 2026.
Email delays are no longer being recorded and reported and we are monitoring the health of the service.
Affected components
USEU
Update timeline
- investigating Aug 18, 2026, 03:46 AM UTC
We have observed that the email processing by INKY is being delayed. We are aware of the issue and is being investigated
- investigating Aug 18, 2026, 07:30 AM UTC
We are continuing to investigate the issue.
- monitoring Aug 18, 2026, 09:42 AM UTC
Email delays are no longer being recorded and reported and we are monitoring the health of the service.
- resolved Aug 18, 2026, 02:13 PM UTC
This incident has been resolved.
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