Datto incident
RocketCyber - EU Region - Pages loading slow or not at all
Resolved after 17 hours 42 minutes, affecting EU, on October 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 21, 2026, 08:08 PM UTC
We are aware of a problem where RocketCyber partners, in the EU region, are experiencing web pages loading slow or not at all, within the platform. The Kaseya Engineering Team is currently investigating the issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Oct 21, 2026, 09:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2026, 01:50 PM UTC
This incident has been resolved.
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