Datto incident
Datto Endpoint Backup for PC - Cloud Siris 296721 - US East - Degraded Cloud Operations
Resolved after 20 hours 15 minutes, affecting Backup, on October 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 05, 2026, 07:25 PM UTC
We are aware of a problem where Datto Endpoint Backup for PC users hosted on Cloud Siris 296721 in the US East region can experience degraded backup performance. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Oct 06, 2026, 12:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2026, 03:41 PM UTC
This incident has been resolved.
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