Datto incident
Datto SaaS Protection - Backup performance degradation for M365 services on pod 'usw3-saas-p1'
Minor Vendor's status page →
Resolved after 22 hours 29 minutes, affecting SaaS Protection Backups, on April 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SaaS Protection Backups
Update timeline
- identified Apr 29, 2026, 02:30 PM UTC
We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'usw3-saas-p1' are experiencing degraded backup performance for some M365 services. The Kaseya R&D Team has identified the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Apr 29, 2026, 04:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 30, 2026, 12:59 PM UTC
This incident has been resolved.
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