Datto incident
Datto SaaS Protection - Service disruption for customers hosted on node 'use1-bfyii-2901'
Resolved after 2 hours 25 minutes, affecting SaaS Protection Backups, on July 27, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jul 27, 2026, 05:35 PM UTC
We are aware of a problem where Datto SaaS Protection customers hosted on node 'use1-bfyii-2901' are experiencing a disruption to SaaS Protection services. The Kaseya Engineering Team is currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified Jul 27, 2026, 06:16 PM UTC
The issue has been identified and the R&D team is actively working to resolve it.
- monitoring Jul 27, 2026, 06:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 27, 2026, 08:00 PM UTC
This incident has been resolved.
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