Resolved after 10 hours 28 minutes, affecting Zinfandel (US West), on April 28, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Zinfandel (US West)
Update timeline
- investigating Apr 28, 2026, 09:47 PM UTC
We are aware of a problem where Datto RMM agents, within the Zinfandel platform going offline. The Kaseya R&D Team is aware and currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Apr 28, 2026, 10:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 29, 2026, 08:16 AM UTC
This incident has been resolved.
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