Datto incident

Service Degradation - DES1 DC

Resolved after 2 hours 8 minutes, affecting DES01 - Munich, EU, on July 23, 2026.

monitoring Jul 23, 2026, 04:30 AM UTC

We are continuing to monitor this.

Started
Jul 23, 2026, 04:17 AM UTC
Resolved
Jul 23, 2026, 06:26 AM UTC
Duration
2h 8m
Detected by Pingoru
Jul 23, 2026, 04:17 AM UTC

Affected components

DES01 - Munich, EU

Update timeline

  1. investigating Jul 23, 2026, 04:17 AM UTC

    We are currently experiencing service disruption in DES1 DC. Our team is working to restore the functionality on the affected instances at this time. We apologize for any inconvenience this may cause. - Kaseya Cloud Operations Team

  2. monitoring Jul 23, 2026, 04:29 AM UTC

    Service has been restored. All targets in the DES1 data center are now accessible and fully operational. Apologies for the inconvenience caused. - Kaseya Cloud Operations Team.

  3. monitoring Jul 23, 2026, 04:30 AM UTC

    We are continuing to monitor this.

  4. resolved Jul 23, 2026, 06:26 AM UTC

    This incident has been resolved.

Your product runs on more than Datto

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →