Datto incident

VSA9 - Partial Service Disruption - US-VSA146

Resolved after 3 hours 2 minutes, affecting US - VSA146, on June 10, 2026.

monitoring Jun 10, 2026, 02:04 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 10, 2026, 12:43 AM UTC
Resolved
Jun 10, 2026, 03:45 AM UTC
Duration
3h 2m
Detected by Pingoru
Jun 10, 2026, 12:43 AM UTC

Affected components

US - VSA146

Update timeline

  1. investigating Jun 10, 2026, 12:43 AM UTC

    We are experiencing a issues with outbound email on US-VSA146. Our team is working to restore functionality on the instance at this time. We apologize for any inconvenience. - Kaseya Cloud Operations Team

  2. monitoring Jun 10, 2026, 02:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 10, 2026, 03:45 AM UTC

    This incident has been resolved.

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