Datto incident
Datto BCDR - Server3921 (US-East) - Degraded Node Functionality
Minor Vendor's status page →
Resolved after 21 hours 45 minutes, affecting Off-Site Synchronization and Off-Site Recovery, on May 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Off-Site SynchronizationOff-Site Recovery
Update timeline
- identified May 18, 2026, 03:15 PM UTC
We are aware of a problem where BCDR users paired to Server3921 in the US-East region are experiencing degraded performance in offsite operations. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring May 18, 2026, 07:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2026, 01:01 PM UTC
This incident has been resolved.
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