Resolved after 9 days 1 hour, affecting Off-Site Recovery, on February 16, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Off-Site Recovery
Update timeline
- investigating Feb 16, 2026, 01:48 PM UTC
We are aware of a problem where Datto BCDR users paired to server3445 can experience degraded offsite capabilities. The Kaseya R&D Team is investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified Feb 18, 2026, 07:04 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 18, 2026, 07:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 25, 2026, 03:19 PM UTC
This incident has been resolved.
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