Datto incident
Datto SaaS Protection - Service disruption for customers hosted on node 'use1-bfyii-2378'
Minor Vendor's status page →
Resolved after 4 hours 14 minutes, affecting SaaS Protection Backups and SaaS Protection Console Login and 1 more, on February 27, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SaaS Protection BackupsSaaS Protection Console LoginSaaS Protection Seat Management
Update timeline
- investigating Feb 27, 2026, 04:53 PM UTC
We are aware of a problem where SaaS Protection customers hosted on node 'use1-bfyii-2378' are currently unreachable and are receiving an error when attempting to access their accounts. The Kaseya R&D Team is currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Feb 27, 2026, 05:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 27, 2026, 09:08 PM UTC
This incident has been resolved.
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