Datto incident
Datto SaaS Protection - Backup performance degradation for SharePoint and Teams services on pod 'aue1-saas-p0'
Resolved after 3 days 20 hours, affecting SaaS Protection Backups, on February 26, 2026.
The Kaseya R&D team have implemented configuration changes on the pod to address the issue. Sharepoint and Teams success rates are improving and the Kaseya R&D team is actively monitoring.
Affected components
Update timeline
- identified Feb 26, 2026, 06:09 PM UTC
We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'aue1-saas-p0' are currently experiencing degraded backup performance for SharePoint and Teams services. The Kaseya R&D team has identified the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Feb 27, 2026, 07:05 PM UTC
The Kaseya R&D team have implemented configuration changes on the pod to address the issue. Sharepoint and Teams success rates are improving and the Kaseya R&D team is actively monitoring.
- resolved Mar 02, 2026, 02:21 PM UTC
This incident has been resolved.
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