Datto incident

Datto Workplace - AU5 Report Files Not Loading

Resolved after 5 hours 58 minutes, affecting AU5, on March 4, 2026.

investigating Mar 04, 2026, 01:44 AM UTC

We are investigating an issue impacting AU5 partners where some DWP Report Files are not opening in browser or agent. Other regions are not affected. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up to date information at https://status.kaseya.com/

Started
Mar 04, 2026, 01:44 AM UTC
Resolved
Mar 04, 2026, 07:43 AM UTC
Duration
5h 58m
Detected by Pingoru
Mar 04, 2026, 01:44 AM UTC

Affected components

AU5

Update timeline

  1. investigating Mar 04, 2026, 01:44 AM UTC

    We are investigating an issue impacting AU5 partners where some DWP Report Files are not opening in browser or agent. Other regions are not affected. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up to date information at https://status.kaseya.com/

  2. resolved Mar 04, 2026, 07:43 AM UTC

    This incident has been resolved.

Your product runs on more than Datto

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →