Datto incident

Datto BCDR - Server3935 - Offsite Sync and Offsite Restore Functionality Impacted

Resolved after 3 days 21 hours, affecting Off-Site Synchronization and Off-Site Recovery, on March 2, 2026.

identified Mar 02, 2026, 06:15 PM UTC

The issue has been identified and a fix is being implemented.

Started
Mar 02, 2026, 04:35 PM UTC
Resolved
Mar 06, 2026, 02:31 PM UTC
Duration
3d 21h
Detected by Pingoru
Mar 02, 2026, 04:35 PM UTC

Affected components

Off-Site SynchronizationOff-Site Recovery

Update timeline

  1. investigating Mar 02, 2026, 04:35 PM UTC

    We are aware of a problem where Datto BCDR users associated with Server3935 may experience disruptions affecting offsite synchronization and offsite restore operations. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. identified Mar 02, 2026, 06:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 06, 2026, 02:31 PM UTC

    This incident has been resolved.

Your product runs on more than Datto

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →