Datto incident
Datto SaaS Protection - Backup performance degradation on pod 'use1-saas-p9'
Resolved after 9 hours, affecting SaaS Protection Backups, on March 16, 2026.
Operations have been restored by the R&D team. We are continuing to monitor the service to ensure full recovery.
Affected components
Update timeline
- identified Mar 16, 2026, 11:08 AM UTC
We are aware of an issue affecting backup performance for some customers hosted on pod use1-saas-p9. Our R&D team is actively working to restore the service to full capacity. In the meantime, backup processing may be delayed, but the team is working to ensure daily backups are completed within the 24-hour window. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Mar 16, 2026, 11:47 AM UTC
Operations have been restored by the R&D team. We are continuing to monitor the service to ensure full recovery.
- resolved Mar 16, 2026, 08:08 PM UTC
This incident has been resolved.
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