Datto incident
Datto RMM - Merlot and Pinotage - Device Filter results are not able to be returned
Major Vendor's status page →
Resolved after 2 hours 50 minutes, affecting Pinotage (EU1) and Merlot (EU2), on March 23, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Pinotage (EU1)Merlot (EU2)
Update timeline
- investigating Mar 23, 2026, 04:39 PM UTC
We are aware of a problem where some device filters on Merlot and Pinotage are failing to load with an error pop-up saying: "Device Filter results were not able to be returned." The Kaseya R&D Team are investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Mar 23, 2026, 06:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 23, 2026, 07:30 PM UTC
This incident has been resolved.
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