Resolved after 1 day 23 hours, affecting Off-Site Synchronization and Off-Site Recovery, on March 25, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Off-Site SynchronizationOff-Site Recovery
Update timeline
- identified Mar 25, 2026, 02:43 PM UTC
We are aware of a problem where BCDR users paired to server5856 in the US-East region can experience degraded offsite capabilities. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Mar 27, 2026, 01:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 27, 2026, 02:17 PM UTC
This incident has been resolved.
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